Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Charmeuse. The terms “we”, “us” and “our” refer to Charmeuse. We operate this website and online store, including all related content, features, products and services (the “Services”).

Charmeuse is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. USE OF SERVICES

By using this site, you confirm that you are at least the age of majority in your jurisdiction.

You agree to provide accurate and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account details.

2. PRODUCTS

We aim to display our products as accurately as possible. However, colors and appearance may vary depending on your device.

All product descriptions and prices are subject to change without notice. We reserve the right to limit or discontinue any product at any time.

3. ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders are only confirmed once payment has been successfully processed.

All purchases are subject to our Refund Policy.

Products are sold for personal use only and not for resale.

4. PRICING & PAYMENTS

Prices may change without notice. The price charged will be the price shown at checkout.

Prices do not include shipping, customs duties, import taxes, or additional fees unless stated otherwise.

You confirm that you are authorized to use the payment method provided.

5. SHIPPING

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

Risk of loss transfers to you once the order is handed to the shipping carrier.

6. INTELLECTUAL PROPERTY

All content on this website — including text, images, branding, logos, and designs — is the property of Charmeuse and protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without our written permission.

7. THIRD-PARTY SERVICES

Our website may contain links to third-party services or tools. We are not responsible for their content, policies, or practices.

Use of third-party services is at your own risk.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Charmeuse shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

All products and Services are provided “as is” and “as available” without warranties of any kind.

9. TERMINATION

We may suspend or terminate access to our Services at any time if these Terms are violated.

10. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Vietnam.

11. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

12. CONTACT INFORMATION

Charmeuse
Email: hello@charmeusa.com